1. Overview

FINESSE ("we", "us", "our") provides payment processing, POS systems, and related merchant services. This Privacy Policy explains what information we collect through paywithfinesse.com and our services, how we use it, and the choices you have.

2. Information We Collect

Contact information you submit through forms (name, business name, email, phone, industry, monthly volume, message).
Merchant application data required to underwrite a payment account, including business details and, where applicable, ownership information.
Usage and device data such as pages viewed, referrer, approximate location derived from IP, browser type, and interactions with our site.
Marketing attribution parameters (utm_source, utm_medium, utm_campaign, gclid, fbclid) when present in the URL that brought you to our site.

3. How We Use Information

Respond to inquiries and provide quotes for payment processing and POS solutions.
Submit merchant applications to our processing partners on your behalf.
Send transactional emails, appointment confirmations, and service updates.
Send marketing communications where permitted; you can opt out at any time.
Improve our website, measure marketing performance, and prevent fraud.

4. Sharing With Third Parties

We share information only with the vendors and partners needed to deliver our services, including our payment processors (Shift4, Clover, Square, Dejavoo, and similar), CRM (GoHighLevel), email delivery (Resend), analytics providers (Google Analytics, Meta), and cloud hosting. We do not sell personal information.

5. Cookies & Tracking

We use cookies and similar technologies for analytics, attribution, and to remember your preferences. You can control cookies through your browser settings. Disabling cookies may limit some functionality.

6. Data Retention & Security

We retain personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. We apply reasonable administrative, technical, and physical safeguards to protect the information we hold.

7. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, or to opt out of certain marketing. To exercise these rights, email us at idan@paywithfinesse.com.

8. Children

Our services are intended for business use and are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.

10. Contact

Questions about this policy? Email idan@paywithfinesse.com or call (720) 734-7321.